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Only $175 Flat Rate for Shipping for a front bumper. $100 for a rear

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Frequently Asked Questions

Shipping

How do these ship?

These bumpers ship on a tractor trailer because of the size.

Things to keep in mind when ordering:

-some products ship LTL Freight which means it will be shipped on an 18 wheeler. If you have an address that would work better to have it shipped to please use that as your shipping address

-if you do not have a commercial address and can not get a tractor trailer where you live still use your regular address and you can meet up with the driver at somewhere like a Walmart to receive your bumper. You may need to meet the driver at the end of your driveway or road if the driver can not fit down your driveway or street.

-the freight carrier will call typically a day in advance to set up a delivery appointment so please use the best contact number you have and answer the phone when the freight company calls

-we do try to have the freight company provide a lift gate service when available, however, this is not a guaranteed service

RECEIVING YOUR PRODUCT:

Like we stated above, the product may be delivered via freight. When the truck arrives with your product, be sure to check it over for damage. If it is damaged do not sign for the item either note the damage on the delivery documentation or reject the shipment if damage is severe. Rejecting the shipment may come with fees though, so it is highly recommended that you get in touch with us BEFORE you reject the shipment. If your item appears to be in good shape you can sign for it and you are ready to install!

BEST PRACTICES

As outlined in our return policy you should note any damage on the item at time of delivery on the delivery documents. When you sign for the item you are certifying that it was received in good shape. That removes any liability from the carrier and places all damage found after the fact on you. So if you did not receive the item in good shape please note that. If you see that the item is heavily damaged at the time of delivery and it is not something you want to live with and keep for a discount the easiest thing to do is reject the shipment and return to sender. In most cases this allows us to send out your replacement as quickly as possible. Please do let us know BEFORE you do this though, in some instances it may not be returnable or may have restocking fees.

We also DO NOT recommend setting any shop or install appointments based off of estimated delivery times as this can lead to issues. No shipping times are guaranteed or promised.

Likewise, the same general idea goes for dismantling your truck in anticipation of the arrival of the bumper. If the bumper happens to come in damaged then you will have to reinstall your factory parts while we exchange the bumper.

It is always recommended by us that you have actually received the bumper and have verified the condition BEFORE you set any appointments for install or disassemble your vehicle for DIY install.

DO NOT throw away ANY of the packaging until after you have made sure the item is not damaged, the part is correct, and you have all of the hardware. If you do not have the original packaging we can not return or exchange the part. We can also not provide missing hardware because the companies only stock the parts as kits and an exchange would have to be done. If you do not have the original packaging the exchange cannot be done. No returns or exchanges will be done on items that you have damaged or attempted to install

How much is shipping?

$175 for a front anywhere in the 48 contiguous states. Rears ship for $100. We can ship to Hawaii and Alaska in some instances. You will have to contact us directly for Alaska and Hawaii orders

How long will it take to get my order?

LTL/Freight Shipping:

Typical shipping time for ground shipments is 4-10 business days. Someone does need to be there to meet and sign for the product with the freight carrier at the address that was provided to us. If the shipping carrier cannot access the address you provided or they can’t get down the driveway, then the customer will need to work it out with them to meet them at the next best place possible. Signature is required for certain shipments, once the customer or the person representing the customer at the time of delivery signs for the product, they release all damage claims from the freight carrier, third party distributor, manufacturer, dealer, Black Patch Performance and any other parties.

There will be scenarios where the product isn’t available in a warehouse near you so please allow up to 15 business days for the bumper to arrive. We will always have your product shipped to you as quickly and efficiently as possible. No shipping times are guaranteed, these are just estimated delivery times

Important delivery/shipping information:

We will always ship the item to you from the closest available warehouse but in some cases the closest warehouse may be several states away. We ask that you allow 14 business days from the time of order processing to get you your product. This time frame is before including time added for weather/shipping delays or any claims/cases opened with the shipper.

Do NOT mount or install damaged products, once a product is mounted or installed you own the product “as-is”. No exceptions.

Signature is required for certain shipments, once the customer or the person representing the customer at the time of delivery signs for the product, they release all damage claims from the freight carrier, third party distributor, manufacturer, dealer, Black Patch Performance and any other parties.

Black Patch Performance is not responsible for lost or stolen items if they are marked as delivered by the carrier.

Partial Delivery Shipments: If a customer arranges to pick-up the item/product from the freight carrier, they are still responsible for the full cost of shipping and noting any damage at time of pick-up with the freight carrier.

What if an item arrives damaged?

If your product is damaged in transit, note it with the freight carrier and contact us immediately! If it is damaged do not sign for the item, either note the damage on the delivery documentation or reject the shipment if damage is severe. Rejecting the shipment may come with fees though, so it is highly recommended that you get in touch with us BEFORE you reject the shipment. If your item appears to be in good shape you can sign for it! Black Patch Performance is not responsible for damage to over-sized items (including but not limited to: Tonneau covers, grille guards, bumpers, bull bars, wheels, tires, lift kits, etc.) that are signed for by the end customer without notating the damage on the receiving documents. Any item that is signed for by a shop, customer, or someone representing the customer cannot be returned. (No Exceptions.) By accepting a damaged shipment you are releasing Black Patch Performance of any financial responsibility.

If a customer arranges to pick-up the bumper from the freight carrier, they are still responsible for the full cost of shipping and noting any damage at time of pick-up with the freight carrier.

How do I return something that was damaged in transit?

If the order was not signed for as damaged, please note it with the shipper and take lots of pictures, then please contact us immediately. Once we receive clear pictures showing the damaged packaging and product along with the order #, then we can start working on getting things resolved.

Do NOT mount or install damaged products, once a product is mounted or installed you own the product “as-is”. No exceptions.

Product

General bumper specs?

Build-

Roughly 1/8" Diamond Plate, 1/4" Structure, and 1-1/2" Tubing

Weight-

The weight varies from bumper to bumper. The ship weight of the front bumpers ranges from around 200-260 pounds. The weight of just the bumper ranges between 140-200 pounds depending on the model

Do they have fog light holes?

Yes they do. All of the bumpers are made to work with factory style fog lights.

Unfortunately, since they are made to work with factory fog lights we do not have a good suggestion for an aftermarket fog light option that will be a direct fit. That being said, most aftermarket lights should be able to retrofitted to the existing brackets

Do they have sensor cut outs?

All of the rear bumpers should be equipped with sensor holes. For the front bumpers it depends on the truck. Each individual product should have that information in the description. However, if you can not find it listed anywhere please feel free to reach out to us

What bumpers are available?

The bumpers on this site are all that are available in this brand and series. We can get other options but they will be more expensive.

CLICK HERE to be directed to our sister site that shows more options

Are the powder coated or painted?

They are powder coated black

Do they have front camera cut outs?

It depends on the truck. Each individual product should have that information in the description. However, if you can not find it listed anywhere please feel free to reach out to us

Do they have a winch mount?

No. It’s pretty much the only full front replacement bumper on the market under $1000. It does not have every bell and whistle. If you want a bumper with a winch mount we can get them for around $1700-$2500. If you want a bumper for $999 then order it here

Do they come with a receiver hitch?

No. It’s pretty much the only full front replacement bumper on the market under $1000. It does not have every bell and whistle. If you want a bumper with a receiver we can get them for around $1500-$2000. If you want a bumper for $999 then order it here

Do they come in flat steel?

No. They come in diamond plate only.

Do they come in custom colors?

No. They come powder coated black. If you want them in a custom color then you will have to do that yourself

Do they work with my plow?

No clue. With as many trucks, plows, and plow mounts that exist how could we know that. Buy the bumper and see, and if it doesn’t work then sell it to some schmuck on Craigslist for $1500

Can I get just a bull nose bumper?

No. This series of bumper at this price is only available as shown at this link

Can I get just the bumper with no grill guard?

No. This series of bumper at this price is only available as shown at this link

Other

Can I return my product?

Black Patch Performance is NOT responsible for fitment issues related to any product ordered. When your order is submitted you are verifying that you have ordered the correct item for your vehicle. Items may only be returned with the approval of Black Patch Performance. Items returned must be returned in the original packaging and in NEW condition. Buyer is responsible for return shipping on the item. There will be a 25% restocking fee on all returned orders. Items must be returned within 7 days of delivery.

IF YOU HAVE INSTALLED OR ATTEMPTED TO INSTALL THE PRODUCT IT IS NOT RETURNABLE!!! You MUST insure that you received the correct item and made sure the item is in good shape BEFORE you attempt to install!

For returns call 540-784-1004

DO NOT throw away ANY of the packaging until after you have made sure that the item/product is not damaged, the part is correct, and you have all of the hardware. If you do not have the original packaging we can NOT return or exchange the item/product. We can also not provide missing hardware because the manufactures only stock the item/product as kits and an exchange would have to be done. If you do not have the original packaging the exchange can not be done.

Authorized item/product returns by Black Patch Performance will only be returned/exchanged a maximum of one time. In the event a product is returned back to the warehouse for ANY reason, the customer will be responsible for the following (per each product):

1. Printing off any necessary documentation and attaching it to the product as instructed
2. Repackaging the item to the way it was originally. YOU MUST HAVE THE ORIGINAL PACKAGING
3. The customer is responsible meeting and working with the carrier or returning the item to the carriers location for return shipping
4. Providing any pictures or documentation that is required throughout the process
5. Getting the item sent back within 7 days of the delivery to you If any of the above conditions are not met then the exchange will be automatically denied and the customer will have to keep the item.
6. The customer is responsible for the FULL cost of return shipping
7. The customer is responsible for any restocking fees that apply
8. The original cost of shipping will be deducted from the total amount of the refund.
9. Credit/Debit Card fees will be deducted from the total amount of the refund
10. If the customer refuses shipment or doesn’t work with shipping carrier to meet and sign for the item at the time of delivery, which results in the item/product getting returned to the warehouse, then the customer will be responsible for: the FULL cost of return shipping, any restocking fees that apply, the original cost of shipping, and any Credit/Debit Card fees that apply.

Black Patch Performance holds the right to cancel any return or exchange for any reason

Can I cancel my order?

Cancellations ARE accepted if the item has not been shipped or processed. Cancellations ARE NOT accepted on special order or custom ordered items

All canceled orders are subject to a cancellation fee, the cancellation fee will be 5% of the order total. In addition to the 5% cancellation fee you will also not be refunded the 3% transaction fee that the card company charges us to accept the payment because we do not have it to refund.

If an item has already been processed and set up to ship out you may owe the full restocking fee of 25% and be liable for the shipping cost if it was a prepaid non refundable shipment

Warranty and defects?

Black Patch Performance is not liable for any warranty claims made by the manufacturer. We do not make the products, we just sell them, therefore we can only honor a warranty at the discretion of the manufacturer. If a manufacturer/distributor denies a warranty or product claim then there is no further action that can be taken. If a warranty or product claim is denied by the manufacturer/distributor then a return, exchange, or refund will not be granted by Black Patch Performance.

We highly suggest working directly with the manufacturer for most warranty or defective product claims. Please do keep us in the loop as we are happy to help as much as possible but like we stated above, we just sell the items. We do not produce any of the items, therefore we have very limited power in these cases

How much is the restocking fee?

Black Patch Performance charges a 25% restocking fee for any product returned. As a family owned and operated company, all returned products require additional labor and manpower. Customers are responsible for return shipping charges for exchanges and for accepted returns. If we make a mistake we will try and make it right. Sometimes this means waiving the restocking fee. Remember, taking care of you is our number one priority.

PURCHASE DISCLAIMER

BLACK PATCH PERFORMANCE IS NOT RESPONSIBLE FOR ANY FEES, SHOP EXPENSES, LABOR, TIME, MOUNTING COSTS, INSURANCE COSTS, TRANSPORTATION CHARGES, FUEL EXPENSES, LODGING, FOOD, OR ANY OTHER RELATED ITEMS IN REGARDS TO ANY PRODUCT OR SERVICE SALES. IF A CUSTOMER ATTEMPTS TO BILL BLACK PATCH PERFORMANCE FOR ANY OF THE FOLLOWING THE CUSTOMER WILL BE CHARGED AN HOURLY RATE OF $100 PER HOUR THAT BLACK PATCH PERFORMANCE OR EMPLOYEES OF BLACK PATCH PERFORMANCE HAVE SPENT WORKING WITH THE CUSTOMER OR PARTY INVOLVED, WITH A MINIMUM AMOUNT OF $1000 PER OCCURRENCE. WHEN YOU PLACE AN ORDER FROM BLACK PATCH PERFORMANCE IN STORE, ONLINE, OVER THE PHONE, THROUGH ONE OF OUR PARTNER COMPANIES, ON SOCIAL MEDIA, OR THROUGH ANY OTHER DALES CHANNEL YOU ARE FORFEITING ANY AND ALL WARRANTY AND RETURN RIGHTS. ALL SALES ARE FINAL!!!! RETURNS AND EXCHANGES WILL ONLY BE ACCEPTED WITH THE PERMISSION OF BLACK PATCH PERFORMANCE. NO REFUNDS, CREDITS, RETURNS, OR EXCHANGES ARE GUARANTEED. THIS POLICY IS IN EFFECT REGARDLESS OF WHETHER OR NOT YOU HAVE OR HAVE NOT READ THIS POLICY PAGE. BY SUBMITTING ANY FORM OF PAYMENT TO BLACK PATCH PERFORMANCE OR ANY AFFILIATES OF BLACK PATCH PERFORMANCE YOU ARE CERTIFYING THAT YOU UNDERSTAND THIS CONDITION FULLY.

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Chevrolet 2500/3500 Front & Rear Bumpers

Frequently Asked Questions

Shipping

Do NOT mount or install damaged products, once a product is mounted or installed you own the product “as-is”. No exceptions.

Product

Other